Quality assurance process
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1.Provide few pictures of the product to check the appearance (as the picture shows): Must be clearly enough to see there’s no damage and disassembly.

battery

2.Provide the S/N picture of the product to check the guarantee valid period.

48battery powerwall 1

3.We arrange engineers to solve online in 48 hours. Besides, we have after-sales engineers in some countries which could provide door-to-door service.

Thanks for all the help, we will check and reply with satisfactions.

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